Ruby’s

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Terms & conditons

These Terms and Conditions govern your use of our salon services and website. By accessing our salon services or website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of

these Terms, please refrain from using our services or website.

1. Salon Services:

1.1 Appointment Booking: You may book appointments for salon services through our website, by phone, or in person. Appointments are subject to availability.

1.2 Service Cancellations: If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

1.3 Service Satisfaction: We strive to provide high-quality salon services. If you are not satisfied with your service, please let us know, and we will make every effort to address your concerns.

2. Payment and Fees:

2.1 Pricing: Prices for salon services are subject to change without prior notice. The price charged will be the price in effect at the time the service is rendered.

2.2 Payment: Payment for salon services is due at the time of service unless otherwise agreed upon. We accept cash, credit cards, and other forms of electronic payment.

2.3 Cancellation Fee: A cancellation fee may be charged for appointments canceled without sufficient notice, as outlined in Section 1.2.

3. Customer Responsibilities:

3.1 Accuracy of Information: You agree to provide accurate and complete information when booking appointments or using our services.

3.2 Conduct: We expect all customers to behave respectfully towards our staff and other clients. We reserve the right to refuse service to anyone who engages in disruptive or inappropriate behavior.

4. Website Use:

4.1 Content: The content on our website is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any information on the website.

4.2 Intellectual Property: All content on our website, including text, graphics, logos, and images, is the property of Ruby’s or its licensors and is protected by copyright and other intellectual property laws.

5. Limitation of Liability:

5.1 Disclaimer: To the fullest extent permitted by law, Ruby’s disclaims all warranties, express or implied, regarding the salon services and website, including but not limited to warranties of merchantability, fitness for a particular

purpose, and non-infringement.

5.2 Limitation of Liability: In no event shall Ruby’s be liable for any indirect, consequential, incidental, special, or punitive damages arising out of or related to your use of the salon services or website.

6. Changes to Terms:

6.1 Modification: Ruby’s reserves the right to modify or revise these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

7. Governing Law:

7.1 Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of the U.K. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in the U.K.

By using our salon services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you have any questions or concerns, please contact us using the information provided.

PRIVACY POLICY

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our clients and website visitors. By using our salon services or accessing our website, you consent to the terms outlined in this Privacy Policy.

Information We Collect:

1. Personal Information: When you book an appointment or utilize our salon services, we may collect personal information such as your name, contact details (email address, phone number), and any other information you voluntarily provide.
   
2. Payment Information: If you make payments for our services, we may collect payment details such as credit card information. However, we do not store credit card information after the transaction is complete.
   
3. Appointment Details: We may collect information regarding your appointment preferences, history, and any notes or requests you provide to ensure the best salon experience.
   
4. Website Usage Information: When you visit our website, we may collect information about your browsing activity using cookies or similar technologies. This may include your IP address, browser type, device type, and pages visited.
   

How We Use Your Information:

1. Providing Services: We use the information collected to schedule appointments, provide salon services, and communicate with you about your appointments or any updates related to our services.
   
2. Improving Services: Your feedback and preferences help us improve our salon services, tailor our offerings to your needs, and enhance your overall experience.
   
3. Marketing Communications: With your consent, we may send you promotional emails or newsletters about our services, special offers, or upcoming events. You have the option to opt out of receiving these communications at any time.
   
4. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
   

Data Security:

We take appropriate measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure payment processing, and restricting access to your information to authorized personnel only.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist us in operating our website, conducting business, or servicing you. These parties are required to keep your information confidential and are prohibited from using your information for any purpose other than providing services to us.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights:

You have the right to access, correct, or delete your personal information at any time. If you would like to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.